On Sat, 9 Aug 2025 23:53:56 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 11:43:06 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 09:06:24 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

Melissa Hollingsworth <thetruemelissa@gmail.com> wrote:

Verily, in article <4BucndWJ0tzvZgv1nZ2dnZfqn_GdnZ2d@giganews.com>, did >>>>>> weberm@polaris.net deliver unto us this message:

thetruemelissa@gmail.com wrote:

Ubiquitous wrote:

After an arduous workout and continuing cable oujtage, I watched: >>>>>>>>>
Nothing.

The cable outage blows, but are you getting more accomplished at least?

One would think, but not withn intermittant Internet. Comcast is sending
someone over and charging me $100.

They shouldn't be charging you to fix service they're supposed to >>>>>> provide. What's up with that?

Cox refuses to send somebody out without charging me $75 despite the fact >>>>> that I pay $10 a month to get free service calls.

That's the craziest thing I've heard. I mean, yes it is free money for >>>> the company but then you have to wonder just what are you paying that
$10 for and why do you keep paying it?

Because they won’t let you cancel it

There is nothing you shouldn't be able to cancel if it is an extra
service.

You can’t do it online anymore. You have to talk to a real person. The real >person simply says no you can’t cancel it. You can’t cancel part of a >service. You can’t move your service down to a lower level. Where do you go >from there?

You cancel the service and start over from there.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: A noiseless patient Spider (3:633/280.2@fidonet)

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 23:53:56 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 11:43:06 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 09:06:24 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

Melissa Hollingsworth <thetruemelissa@gmail.com> wrote:

Verily, in article <4BucndWJ0tzvZgv1nZ2dnZfqn_GdnZ2d@giganews.com>, did
weberm@polaris.net deliver unto us this message:

thetruemelissa@gmail.com wrote:

Ubiquitous wrote:

After an arduous workout and continuing cable oujtage, I watched: >>>>>>>>>>
Nothing.

The cable outage blows, but are you getting more accomplished at least?

One would think, but not withn intermittant Internet. Comcast is sending
someone over and charging me $100.

They shouldn't be charging you to fix service they're supposed to >>>>>>> provide. What's up with that?

Cox refuses to send somebody out without charging me $75 despite the fact
that I pay $10 a month to get free service calls.

That's the craziest thing I've heard. I mean, yes it is free money for >>>>> the company but then you have to wonder just what are you paying that >>>>> $10 for and why do you keep paying it?

Because they won’t let you cancel it

There is nothing you shouldn't be able to cancel if it is an extra
service.

You can’t do it online anymore. You have to talk to a real person. The real
person simply says no you can’t cancel it. You can’t cancel part of a
service. You can’t move your service down to a lower level. Where do you go
from there?

You cancel the service and start over from there.

Exactly what I’m doing as soon as I’ve cleaned off the DVR completely.

Unless they offer me like literally thousands of dollars which they owe me
for years of compromised service.

--
The last thing I want to do is hurt you, but it is still on my list.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: Easynews - www.easynews.com (3:633/280.2@fidonet)

On 8/9/2025 11:53 PM, anim8rfsk wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 11:43:06 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 09:06:24 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

Melissa Hollingsworth <thetruemelissa@gmail.com> wrote:

Verily, in article <4BucndWJ0tzvZgv1nZ2dnZfqn_GdnZ2d@giganews.com>, did >>>>>> weberm@polaris.net deliver unto us this message:

thetruemelissa@gmail.com wrote:

Ubiquitous wrote:

After an arduous workout and continuing cable oujtage, I watched: >>>>>>>>>
Nothing.

The cable outage blows, but are you getting more accomplished at least?

One would think, but not withn intermittant Internet. Comcast is sending
someone over and charging me $100.

They shouldn't be charging you to fix service they're supposed to
provide. What's up with that?

Cox refuses to send somebody out without charging me $75 despite the fact >>>>> that I pay $10 a month to get free service calls.

That's the craziest thing I've heard. I mean, yes it is free money for >>>> the company but then you have to wonder just what are you paying that
$10 for and why do you keep paying it?

Because they won’t let you cancel it

There is nothing you shouldn't be able to cancel if it is an extra
service.

You can’t do it online anymore. You have to talk to a real person. The real person simply says no you can’t cancel it. You can’t cancel part of a service. You can’t move your service down to a lower level. Where do you go from there?

Do they consider "no service" (as in cancelled entirely) a "lower level"
that you can't downgrade to?

--
I've done good in this world. Now I'm tired and just want to be a cranky
dirty old man.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: A noiseless patient Spider (3:633/280.2@fidonet)

On Sun, 10 Aug 2025 08:24:11 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 23:53:56 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 11:43:06 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 09:06:24 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

Melissa Hollingsworth <thetruemelissa@gmail.com> wrote:

Verily, in article <4BucndWJ0tzvZgv1nZ2dnZfqn_GdnZ2d@giganews.com>, did
weberm@polaris.net deliver unto us this message:

thetruemelissa@gmail.com wrote:

Ubiquitous wrote:

After an arduous workout and continuing cable oujtage, I watched: >>>>>>>>>>>
Nothing.

The cable outage blows, but are you getting more accomplished at least?

One would think, but not withn intermittant Internet. Comcast is sending
someone over and charging me $100.

They shouldn't be charging you to fix service they're supposed to >>>>>>>> provide. What's up with that?

Cox refuses to send somebody out without charging me $75 despite the fact
that I pay $10 a month to get free service calls.

That's the craziest thing I've heard. I mean, yes it is free money for >>>>>> the company but then you have to wonder just what are you paying that >>>>>> $10 for and why do you keep paying it?

Because they won’t let you cancel it

There is nothing you shouldn't be able to cancel if it is an extra
service.

You can’t do it online anymore. You have to talk to a real person. The real
person simply says no you can’t cancel it. You can’t cancel part of a >>> service. You can’t move your service down to a lower level. Where do you go
from there?

You cancel the service and start over from there.

Exactly what I’m doing as soon as I’ve cleaned off the DVR completely.

Unless they offer me like literally thousands of dollars which they owe me >for years of compromised service.

Don't blame you at all. The one good thing about Comcast when I had
them was that at the end of each term of service I could call them up,
connect to the right people whose name I can't think of right now
(retention) and tell them I wanted to know what deals they could offer
me to keep my business. They always gave me whatever the going deal
was for new customers which was a good deal over the normal cost, but
at the cost of needing to sign up for another year or two of service.
No arguments, no need to spend hours negotiating. Did it a few times
with no issues.

Comcast may not be perfect but they know how much more it costs them
to get a new customer over keeping an existing customer.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: A noiseless patient Spider (3:633/280.2@fidonet)

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

. . .

Don't blame you at all. The one good thing about Comcast when I had
them was that at the end of each term of service I could call them up, >connect to the right people whose name I can't think of right now
(retention)

Yes, that's correct.

and tell them I wanted to know what deals they could offer
me to keep my business. They always gave me whatever the going deal
was for new customers which was a good deal over the normal cost, but
at the cost of needing to sign up for another year or two of service.
No arguments, no need to spend hours negotiating. Did it a few times
with no issues.

Comcast may not be perfect but they know how much more it costs them
to get a new customer over keeping an existing customer.

The Black Plague may be deadly, but at least Poe got a famous short
story out of it.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: A noiseless patient Spider (3:633/280.2@fidonet)

Dimensional Traveler <dtravel@sonic.net> wrote:

On 8/9/2025 11:53 PM, anim8rfsk wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 11:43:06 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

shawn <nanoflower@notforg.m.a.i.l.com> wrote:

On Sat, 9 Aug 2025 09:06:24 -0700, anim8rfsk <anim8rfsk@cox.net>
wrote:

Melissa Hollingsworth <thetruemelissa@gmail.com> wrote:

Verily, in article <4BucndWJ0tzvZgv1nZ2dnZfqn_GdnZ2d@giganews.com>, did >>>>>>> weberm@polaris.net deliver unto us this message:

thetruemelissa@gmail.com wrote:

Ubiquitous wrote:

After an arduous workout and continuing cable oujtage, I watched: >>>>>>>>>>
Nothing.

The cable outage blows, but are you getting more accomplished at least?

One would think, but not withn intermittant Internet. Comcast is sending
someone over and charging me $100.

They shouldn't be charging you to fix service they're supposed to >>>>>>> provide. What's up with that?

Cox refuses to send somebody out without charging me $75 despite the fact
that I pay $10 a month to get free service calls.

That's the craziest thing I've heard. I mean, yes it is free money for >>>>> the company but then you have to wonder just what are you paying that >>>>> $10 for and why do you keep paying it?

Because they won’t let you cancel it

There is nothing you shouldn't be able to cancel if it is an extra
service.

You can’t do it online anymore. You have to talk to a real person. The real
person simply says no you can’t cancel it. You can’t cancel part of a
service. You can’t move your service down to a lower level. Where do you go
from there?

Do they consider "no service" (as in cancelled entirely) a "lower level" that you can't downgrade to?

It wouldn’t surprise me.

When my mother died, the Arizona Republic (local Fish wrap) told me I couldn’t cancel her subscription just because she was dead. If I could’ve reached through the phone and strangled that bitch I would have.



--
The last thing I want to do is hurt you, but it is still on my list.

--- MBSE BBS v1.1.2 (Linux-x86_64)
* Origin: Easynews - www.easynews.com (3:633/280.2@fidonet)