• Re: Charging light on Acer laptop is red -- Plugged in.

    From Paul@3:633/280.2 to All on Wed Jun 19 16:53:10 2024
    On 6/18/2024 10:39 PM, micky wrote:
    In alt.comp.os.windows-10, on Tue, 18 Jun 2024 22:12:02 -0400, micky <NONONOmisc07@fmguy.com> wrote:

    Charging light on Acer laptop is red -- Plugged in.

    I was using my Acer Aspire E15 (several years old) with win10 Home,
    fullly updated**,

    There were no updates available when I started on this problem, around
    6PM, but by 10PM win update found 2024-01 Security update KB50344441,
    which several times has failed to install. Other people in google have
    also had trouble installing it, going back to Jan 14. Could this
    relate to my charging problem? Posted for the sake of completeness.

    when I suddently noticed that the Charging light was
    no longer blue but red, and the charge status icon in the systray said
    0% available (plugged in).

    It is set to hibernate when the battery is at 15 or 20%, so how did it
    get to 0% without hibernating. Perhaps it's not really that low?

    I ran the troubleshooter for Power. 3 tiny changes, probably udoing
    settings I wanted. A google page said to run the troubleshooter for
    devices and something but neither was listed.

    When it was a good time, I hibernated it and measured the voltage of the
    charger. It was about 19v.

    Google suggested Device Manager, Battery, disable and then enable all
    the items in battery. I did that and when I went to *enable* the second
    one, the screen went blank. Pressing the power button caused it to say
    Resuming Windows (a message I dont' think I've ever seen before) and
    indeed it quickly resumed where I'd been. I don't think this paragraph
    helps, but I"m being complete.

    Any ideas what the problerm and what to do about it?

    **It did have a MS cumulative update 2 days ago, and one poster thought
    that a window update messed up his charging, but I doubt that's what it
    is. OTOH, I had a MS update a couple years ago that totally disabled my
    computer, until I learned to back it out, so who knows?

    I haven't moved the laptop in 6 weeks and I keep it charging all the
    time, with the battery normally at 100%. But Nir Sofer's program,
    BatteryInfoView, says it's 0%. How did it go, it seems, from 100 to 0%
    so quickly? Because the charging light is only blue when it's fully
    charged and it's amber or red other times. It went, I'm 99% sure,
    straight from blue to red, 0%.

    Any other newgroups still active that would know about this. I think the
    2nd and 3rd here are dormant.

    ....10PM win update found 2024-01 Security update KB5034441,
    which several times has failed to install. Other people in google have
    also had trouble installing it, going back to Jan 14. Could this
    relate to my charging problem?

    No. Your charging problem is electrical. Open circuit. Short circuit.
    Blown adapter. Overloaded adapter. Bad battery. Battery safety device triggered. You have to consider all the possibilities, to determine
    which piece of the puzzle needs to be replaced.

    *******

    If you want help with '4441, then a picture of Disk Management
    and the output of "reagentc /info" would be helpful. If this
    was easy to fix (if all possible disk partition structures could
    be enumerated), then Microsoft would fix this on their own.
    But apparently, they're not going to fix it. Why release '4441
    if you don't have the skill to release '4441 ???

    It almost seems like a grand experiment to determine how
    many people can afford to have their computer fixed at
    the shop. The '4441 experiment.

    Paul

    --- MBSE BBS v1.0.8.4 (Linux-x86_64)
    * Origin: A noiseless patient Spider (3:633/280.2@fidonet)
  • From milsabords@3:633/280.2 to All on Wed Jun 19 21:01:09 2024
    micky a exprim‚ avec pr‚cision :
    Charging light on Acer laptop is red -- Plugged in.

    I was using my Acer Aspire E15 (several years old) with win10 Home,
    fullly updated**, when I suddently noticed that the Charging light was
    no longer blue but red, and the charge status icon in the systray said
    0% available (plugged in).

    It is set to hibernate when the battery is at 15 or 20%, so how did it
    get to 0% without hibernating. Perhaps it's not really that low?

    I ran the troubleshooter for Power. 3 tiny changes, probably udoing
    settings I wanted. A google page said to run the troubleshooter for
    devices and something but neither was listed.

    When it was a good time, I hibernated it and measured the voltage of the charger. It was about 19v.

    Google suggested Device Manager, Battery, disable and then enable all
    the items in battery. I did that and when I went to *enable* the second
    one, the screen went blank. Pressing the power button caused it to say Resuming Windows (a message I dont' think I've ever seen before) and
    indeed it quickly resumed where I'd been. I don't think this paragraph helps, but I"m being complete.

    Any ideas what the problerm and what to do about it?

    **It did have a MS cumulative update 2 days ago, and one poster thought
    that a window update messed up his charging, but I doubt that's what it
    is. OTOH, I had a MS update a couple years ago that totally disabled my computer, until I learned to back it out, so who knows?

    I haven't moved the laptop in 6 weeks and I keep it charging all the
    time, with the battery normally at 100%. But Nir Sofer's program, BatteryInfoView, says it's 0%. How did it go, it seems, from 100 to 0%
    so quickly? Because the charging light is only blue when it's fully
    charged and it's amber or red other times. It went, I'm 99% sure,
    straight from blue to red, 0%.

    Any other newgroups still active that would know about this. I think the
    2nd and 3rd here are dormant.

    I had a similar problem, fixed by a firmware update.

    --- MBSE BBS v1.0.8.4 (Linux-x86_64)
    * Origin: A noiseless patient Spider (3:633/280.2@fidonet)